Written today for https://pensitivity101.wordpress.com/2023/09/11/share-your-world-11th-september/
1. Do you like change? I don’t like change, not in my routine anyway. It unsettles me when something is out of the ordinary. I’m not sure whether it is because I have autistic traits (it runs in my family) or it is just me. I prefer having a little bit of time to get used to the change, then I am okay.
2. Can you remember the last time you had to use an operator service? I haven’t used them, but I know what they are.
3. What is the best and worst ‘hold’ music you have had to listen to? They are all awful, and I don’t remember any.
4. Do you find numerous ‘options’ annoying when connected to an automated service? It is annoying; the main reason is now most things are not even operators but computers giving generic answers. I will say ”I want to speak to an advisor” because I prefer the human interaction for a problem. It costs a lot to hang on, and as I am limited on how long I can hold on, it can be expensive.
Thanks for taking part Diana. The hold and options drive me nuts sometimes, especially when a machine doesn’t understand you! As for hold music, I remember the horrendous bing bong Greensleeves but the best was a compilation of popular ballads and quite relaxing to listen to.
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The worst hold music is a repedative tune played for about 5 seconds, over and over again, with ads for the specific company intersperced in there in between the music, so annoying!
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I agree, and we don’t realise it is happening.
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